Refund policy

REFUND POLICY

At TA-TÏ Jewelry, all sales are final due to hygiene reasons.

We do not accept returns or exchanges once an order has been delivered.

All TA-TÏ Jewelry pieces are covered by our 30-day guarantee. If your item arrives damaged or experiences a manufacturing defect within 30 days of delivery, please contact us at support@tatijewelry.com. Clear photos of the item must be provided for review.

Once the claim is reviewed and approved, we will provide a replacement of the same item at no additional cost, subject to availability. If the same item is unavailable, we will work with you to provide a suitable replacement.

Our 30-day guarantee does not cover damage caused by misuse, accidental damage, improper care, normal wear and tear, or lost items.

Refunds are not issued. Shipping fees are non-refundable.