FAQs

FREQUENTLY ASKED QUESTIONS

How long does shipping take?
Orders are processed within 1–3 business days. Shipping times may vary depending on your location.

Is your jewelry waterproof?
Yes — our pieces are designed for everyday wear and are water-resistant. However, we recommend avoiding harsh chemicals and prolonged exposure to preserve their shine.

Will the jewelry tarnish?
Our jewelry is made with high-quality materials and designed to resist tarnishing with proper care.

Do you offer returns or exchanges?
Yes. Please visit our Returns & Exchanges page for full details.

How can I contact customer support?
You can reach us anytime at support@tatijewelry.com and we’ll be happy to help.